Frequently Asked Questions

Where does Furzori ship?

Furzori currently ships to delivery addresses within the United States. Available shipping methods, charges and delivery information are shown at checkout when available.

How long does delivery take?

Delivery estimates vary by product, destination and fulfillment location. Estimates shown at checkout or in shipping communications are not guarantees and can be affected by carrier conditions or other events outside our reasonable control.

What happens if my order cannot be shipped on time?

If we cannot ship within a timeframe provided to you, we will provide updated information and, when required by applicable law, give you the option to accept the delay or cancel the affected unshipped order for a refund.

Can items from one order arrive separately?

Yes. Products may be fulfilled from different locations and can arrive in separate packages.

Can I track my order?

When tracking is provided by the carrier, tracking details are sent after the order ships. Tracking can take time to update after the carrier receives the package.

Can I change my shipping address after ordering?

Contact us as soon as possible. We cannot guarantee changes after an order has entered processing or shipped, so please review your address carefully before checkout.

What is your return policy?

Eligible products may be returned within 30 days after delivery, subject to the conditions in our Return & Refund Policy.

What if my item arrives damaged or incorrect?

Use our Contact Us page and include your order number, a description of the issue and clear photos of the item and packaging when applicable.

How do I choose the right product option?

Review the size, color, capacity, configuration or other options shown on the product page before adding the item to your cart. If you are unsure, contact us before ordering.